Prepare your account
Keep the booking confirmation and contact route accessible. If a customer is upset, acknowledge the concern before asking for details.
Follow the steps
Keep the booking confirmation and contact route accessible. If a customer is upset, acknowledge the concern before asking for details.
Open the customer link on your phone. Make a test booking, check the time in your diary, and try the change/cancel flow before sharing it.
Contact support
support@shikebooking.com